Privacy Policy

1. Scope of this Policy

This Privacy Policy applies to all users of Xplorewide platforms including:

• Website
• Mobile website
• Mobile applications
• APIs and integrations
• Customer support interactions
• Online and offline bookings
• Promotional campaigns and surveys

This policy applies unless a separate privacy notice is specifically provided for a particular service.

2. Information We Collect

We collect only the information necessary to provide seamless travel experiences, improve our services, and communicate effectively.

Information You Provide Voluntarily

Account Information: Full name, email address, phone number, date of birth, gender (optional), login credentials.

Booking Information: Traveller names, contact details, billing information, emergency contact details, identification details where required by law.

Payment Information: Payments are processed through secure third-party payment gateways. Xplorewide does not store complete card or banking details on its servers.

Social Media Login: If you log in via Google or Facebook, we may receive limited profile information as permitted by your privacy settings.

Information Collected Automatically

• Device Information — IP address, browser type, device type, operating system
• Usage Information — pages visited, time spent, search activity, click behavior
• Location Information — general geographic location estimated from IP address

3. How We Use Your Information

• Create and manage user accounts; process bookings and payments
• Provide booking confirmations and travel updates
• Personalize destination and package recommendations
• Send promotional messages (you may opt out anytime)
• Improve website performance and develop new travel products
• Detect fraud, prevent misuse, and comply with legal requirements

4. Sharing of Information

Xplorewide does not sell personal information. We may share limited data with:

• Travel Service Providers — hotels, airlines, activity providers, transport operators
• Technology Providers — hosting, payment processing, analytics, communications
• Marketing Partners — anonymized or aggregated data only
• Legal Authorities — when required by law or to prevent fraud
• Business Transfers — if Xplorewide undergoes merger or acquisition

5. Cookies and Tracking

We use essential cookies (for core functionality), preference cookies (settings), analytics cookies (usage insights), and marketing cookies (relevant ads). You can control cookies through browser settings.

Disabling cookies may affect certain website features.

6. Data Security

We implement encrypted transactions, secure servers, access controls, and regular monitoring. Despite best efforts, no system can guarantee complete security. Please protect your login credentials.

7. Your Rights & Choices

• Access, correct, or request deletion of your personal data
• Opt out of marketing emails at any time
• Disable cookies through browser settings
• Withdraw consent where applicable

To exercise your rights, contact us using the details below.

8. Children's Privacy

Xplorewide services are intended for individuals aged 18 or above. We do not knowingly collect personal information from children without parental consent.

9. Changes to this Policy

We may update this Privacy Policy periodically. Updated versions will be posted on our website with the revised effective date. Continued use of Services indicates acceptance of the updated policy.